Washington Multistate Pharmacy Jurisprudence MPJE Practice Exam

What must be done if the computer system goes down?

1. Cease all operations

2. Use an auxiliary recordkeeping procedure

3. Only dispense over-the-counter medications

4. Call for IT support and wait

The correct answer is: Use an auxiliary recordkeeping procedure

If the computer system goes down, everyone should refrain from immediately ceasing all operations because that would only cause more delays and chaos. Option B is the best course of action because it suggests using an auxiliary recordkeeping procedure, meaning that employees can continue working by manually recording their tasks and data until the system is back up and running. Option A is incorrect because halting all operations would ultimately disrupt productivity. Option C is incorrect because only dispensing over-the-counter medications is not a sustainable solution to a system shutdown. Option D is incorrect because waiting for IT support to arrive can also lead to a significant loss of time and productivity. Therefore, option B is the most appropriate and efficient solution to deal with a computer system going down.